To our customers

Customer satisfaction is our top priority. Our members are committed to maintaining customer satisfaction by adhering to the following values:

  • Top-quality service: Thanks to the information we share through the MEG database, we can offer you a wide choice of trusted vendors corresponding to your specifications.
  • A high level of responsiveness: By putting our heads together and constantly seeking innovative tools and methods we ensure that we remain highly efficient and able to respond rapidly to any request.
  • Confidentiality:  We guarantee complete discretion with regard to your projects and any information concerning your company.
  • Bespoke service: Because each project is unique, so is the service we provide. After reviewing your specifications in detail, we conduct targeted research.
  • Impartiality: We are totally impartial in our working relations with all vendors, whether chain hotels or independent hotels.
  • No added cost to you: We guarantee that the rates proposed to you do not include any hidden fees or commissions. And we systematically ensure that you get the best possible rates and contract terms.